Digital Delivery Policy
Last Updated: September 10, 2026
Welcome to Creatormint. Since our products are delivered digitally, no physical product will be shipped to your address. This Digital Delivery Policy explains how digital products purchased through creatormint.online are delivered and accessed.
1. Digital Products
Creatormint offers digital products including, but not limited to:
Ebooks and digital guides
Templates and digital resources
Online courses and educational content
Videos and video-based products
Prompt packs
Creative and business resources
Software-related digital resources
Other downloadable or electronically accessible products
All products available on our website are delivered electronically unless explicitly stated otherwise on the product page.
2. Delivery Method
After a successful payment, your purchased digital product may be delivered through one or more of the following methods:
Download link displayed on the order confirmation page
Download link sent to your registered email address
Access link or login credentials sent by email
Access through your Creatormint account
Direct access to an online course, resource, or digital platform
The exact delivery method may vary depending on the product purchased.
3. Delivery Time
Most digital products are delivered immediately or within a few minutes after successful payment confirmation.
In certain cases, delivery may be delayed due to:
Payment verification
Technical issues
Email delivery delays
Server or platform maintenance
Manual order processing, where applicable
If you have not received your product within a reasonable period after completing your purchase, please contact our support team.
4. Email Delivery
If your product is delivered by email, please check:
Your primary inbox
Spam or Junk folder
Promotions or Updates folder, where applicable
Customers are responsible for providing a valid and accessible email address during checkout.
Creatormint is not responsible for delivery problems caused by an incorrect email address provided by the customer.
5. Download Links
Where applicable, a download link will be provided after successful payment.
Download links may:
Be available for a limited period
Have a limited number of downloads
Be linked to the customer’s account or order
Be subject to product-specific access conditions
Any product-specific download limitations will be communicated on the relevant product page or during delivery.
6. Online Course & Digital Access
For courses and other online-access products, access may be provided through your Creatormint account or through a designated online platform.
You may be required to create an account or log in using the email address associated with your purchase.
Access duration, course availability, and any applicable usage limitations will be determined by the product description or purchase terms.
7. Failed or Delayed Delivery
If your payment has been successfully completed but you cannot access or download your purchased product, please contact us.
When contacting support, provide:
Your name
Email address used for the purchase
Order ID, if available
Product name
Payment confirmation or transaction details, if requested
A brief description of the issue
Our team will investigate the issue and, where appropriate, provide a new download link or restore access to the purchased product.
8. Payment Pending or Failed
Digital products will generally be delivered only after payment has been successfully confirmed.
If your payment is:
Pending
Failed
Cancelled
Reversed
delivery or access may not be provided until the payment status is successfully confirmed.
If your payment was deducted but your order was not confirmed, please contact our support team with the relevant transaction details.
9. Device and Software Requirements
Customers are responsible for ensuring that their device, internet connection, browser, software, and other technical requirements are compatible with the purchased product.
For example, certain files may require specific software or applications to open or edit them.
Any specific technical requirements that are necessary to use a product should be mentioned on the relevant product page where applicable.
10. Download and Access Responsibility
Once the digital product has been successfully delivered or made available to the customer, the customer is responsible for downloading, saving, and securely accessing the product.
We recommend downloading important files promptly and keeping a backup where appropriate.
11. Unauthorized Sharing
Digital products purchased from Creatormint are intended for the purchaser’s personal or authorized use, subject to the license or usage terms applicable to the product.
Sharing, reselling, redistributing, uploading, copying, or commercially exploiting purchased digital products without authorization is prohibited.
Specific products may have additional licensing restrictions.
12. Delivery Support
If you experience a problem with your digital delivery, please contact us at:
Email: creatormintsupport@gmail.com
We will make reasonable efforts to resolve legitimate delivery and access issues.
13. Third-Party Delivery Platforms
Some products may be delivered or hosted through third-party platforms or services. In such cases, access may be subject to the technical availability and terms of those platforms.
Creatormint will make reasonable efforts to provide access to purchased products but cannot guarantee uninterrupted availability of third-party platforms.
14. Changes to This Policy
Creatormint reserves the right to update or modify this Digital Delivery Policy when necessary.
Any changes will be published on this page with an updated “Last Updated” date.
15. Contact Us
For questions or concerns regarding digital product delivery, please contact:
Creatormint
Website: creatormint.online
Email: creatormintsupport@gmail.com
We are committed to ensuring that your purchased digital products are delivered securely and made accessible to you as efficiently as possible.